Deleting your data

Version 2026-10-22. This summary is for convenience only; the Korean text is the official version and governs.

• Delete one child. Menu (☰) → "Parent space" → "Grown-ups only" (answer a quick sum) → the gear "Settings" at the top right → the "Delete" section at the bottom → "Delete {name}". Tick the box on the confirmation sheet and press the red button. The child disappears at once with its AI chat sessions, and signing in again does not bring it back.
• Delete the whole account. Menu (☰) → "Parent space" → "Grown-ups only" → "Settings" → the "Delete" section → "Delete account". Read how to restore it within 30 days, tick the box and press the red button. You are signed out on every device, notifications stop, and all children are deleted with the account. If you were subscribed, its next renewal stops too; refunds follow the Terms (Art. 10-4), unused bought hearts are refunded for what is left and free hearts lapse (Art. 10-5), and payment records are kept apart from the account for 5 years as the law requires.
• Changed your mind? Sign in with the same email within 30 days to restore the account and the children deleted with it. Children you deleted one by one stay deleted.
• Before you consent. On the consent screen, "Leave without agreeing" → "Delete and leave" erases your email address and sign-in records at once. A sign-up that never consents is erased automatically after 30 days without sign-in or use.
• Accounts left unused. An account not signed in to or used for more than 12 months gets an email first; if it stays unused for 30 more days it is deleted like "Delete the whole account" above (Terms Art. 12). Signing in once after the email keeps everything, and signing in within 30 days of the deletion restores it. Accounts with a paid subscription or unused bought hearts are not deleted this way.
• Only the allergies. In Settings → "Privacy", turning off "Health info consent" (and confirming) erases every child's allergies at once. You can also remove them from a child's profile, and delete Bebe's other memories one by one from the "What Bebe remembers" card in the Parent space (trash icon → "Delete").
• When things are erased. Immediately: sign-in sessions, push subscriptions (account deletion) and the deleted children's AI chat sessions on Junis. After 30 days: content files, chats, memories, growth and safety records, child profiles, usage statistics, notification logs and, for an account deletion, the account itself. Encrypted disaster-recovery backups may keep erased data for up to 21 more days. Each child's delegated account on Junis, with its daily memory log, cannot be deleted by the Bebe service; we ask the Junis team (contact@junis.ai) to erase it when we erase the child. Access and error logs are kept up to 90 days, and records the law requires or the Privacy Policy lists (section 4) are kept for their stated period.
• Can't use the app? Email contact@alphabebe.ai from the address you signed up with, subject "Privacy request". We confirm it is you and act within 10 days. You can ask for the Junis account to be erased at the same address, or ask the Junis team directly at contact@junis.ai.